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Frequently Asked Questions

Please read our FAQ before sending us a message.

At Elite Shipped Clones, we implement a dynamic shipping pricing model wherein shipping costs are seamlessly integrated into the overall product price. This approach ensures transparency and convenience for our customers, with price adjustments occurring at the 8, 24, 50, and 100 quantity marks.

The weight of the package plays a crucial role in determining the shipping cost, facilitating a fair and precise assessment. Our system accurately computes shipping charges based on the package’s weight, providing customers with a comprehensive understanding of associated costs.

Should you require further clarification or assistance concerning shipping charges or any other aspect of our services, please feel free to reach out to our dedicated customer support team. We are committed to delivering exceptional service and are readily available to address any inquiries you may have.

At Elite Shipped Clones we currently accept the following payment methods:

Cash App

At Elite Shipped Clones, our shipping schedule operates from Monday to Thursday. We offer two flexible shipping options tailored to your requirements:

  1. Priority Shipping with UPS: This service guarantees next-day delivery, ensuring swift and efficient service for urgent orders.

  2. Standard 2-Day Shipping for Larger Plants: Specifically designed for larger plants that require careful handling and specialized transportation, our standard 2-day shipping option provides a balance between reliability and affordability, ensuring your plants reach their destination safely and within a reasonable timeframe.

These shipping choices cater to a variety of preferences and priorities, empowering you to select the service that aligns best with your needs. For any specific requests or inquiries regarding our shipping procedures, our dedicated customer support team is available to provide assistance promptly.

Ensuring the security and protection of our customers’ data is paramount to us at Elite Shipped Clones. We have implemented robust security measures to safeguard your personal and financial information during the shopping process.

Our Online Shop utilizes industry-standard encryption protocols to secure all transactions, thereby safeguarding your sensitive data from unauthorized access. Additionally, we adhere to strict compliance with relevant data protection regulations to uphold the privacy and confidentiality of your information.

Furthermore, we continuously monitor and update our security infrastructure to stay ahead of evolving threats and vulnerabilities, thereby maintaining the integrity of our platform and enhancing your shopping experience.

Rest assured that when you shop with us, your data is treated with the utmost care and protection. If you have any further inquiries or concerns regarding the security of your information, please do not hesitate to contact our customer support team, who will be more than happy to assist you.

After placing an order with us, the following steps are taken to ensure a seamless and satisfactory experience:

  1. Order Confirmation: Once your order is placed, a dedicated sales representative will promptly reach out to you to finalize payment details and confirm the specifics of your order.

  2. Emailed Invoice: Following confirmation, you will receive an emailed invoice containing comprehensive details of your order, including the confirmed shipping date.

  3. Shipping Notification: On the scheduled shipping date, you will receive a notification via email containing your tracking number. This notification is typically sent out by 5:00 PM PST, allowing you to track the progress of your shipment.

  4. Quality Assurance: Upon receiving your order, our commitment to quality assurance continues. A sales representative will follow up with you to ensure the satisfaction and quality of your received items.

Rest assured, all shipped orders are guaranteed to arrive safely, in a healthy condition, fully rooted, and free from any pests or viruses. Our meticulous shipping process is designed to uphold these standards, providing you with peace of mind throughout the entire purchasing journey.

Should you have any further inquiries or require assistance at any stage of the process, our customer support team is readily available to assist you.

Yes, upon confirmation of your order, you will receive an emailed invoice detailing the specifics of your purchase. This invoice serves as a comprehensive record of your order and includes relevant information such as itemized costs, payment details, and the confirmed shipping date. Should you have any further inquiries or require additional assistance regarding your invoice or any other aspect of your order, our customer support team is available to assist you promptly.

Send us an email

(442) 364-0174

(442) 364-0174